For Fire Authorities, optimising resources has become a mix of art and science that demands proper planning for performance and resilience.

As the need for efficiency grows, Fire and Rescue Services look to adopt new scheduling models that allow them to provide top quality service to the public and optimise crewing and financial performance.

Complex business rules: staffing models, staffing changes, budget constraints, reporting and integration to payroll systems have become pressing issues that demand innovative solutions

Flexibility is the key to go beyond complying with contract requirements toward achieving better performance and increasing the quality of service to the public

FireServiceRota has come up with a powerful integration that allows Station Managers to export every detail of relevant information to their Payroll System, regardless of how complex the payroll rules might be.

Since resource allocation and utilization requires a huge effort, Fire and Rescue Services should be able to rely on adequate software, not spreadsheets to document the use and status of staff and appliances.

Dashboards help you monitor performance metrics in real-time by providing an at-a-glance view of pertinent data in a way that allows taking action.

Policy makers for the UK Fire and Rescue Service are challenged to make effective and efficient use of the scarce resources currently available.

The Tiered Response Model allows personnel and appliances to report to predetermined stations within a response time which suits the staff and the organisation response model.

Shropshire FSR shares their experiences working together with FireServiceRota and future expectations.